How to buy

1. User Registration

2. Finding an item

3. Adding an item to the shopping cart

4. Validation of the order

5. Payment

6. Order Confirmation


1. USER REGISTRATION

To place an order, it is necessary to connect to salter.es and register as a user or buy as a guest by filling in the on-line form that is shown in the website at all times, and follow the instructions set out in that form.

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2 FINDING AN ITEM

To find an item you can use filters or use the sorting criteria. Once you have found the item, you can have more information by clicking on its name or on its image. Thus you can access to the product card where you have the detailed characteristics and price.

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3. ADDING AN ITEM TO THE SHOPPING CART

From the product card, click on the ADD TO CART icon to add the item to the shopping cart. Once in the cart, you can continue shopping or complete your order with the products included. During checkout, the cart is always visible in the upper right part of the page so that at any time you can remove an item from the cart or change the units.

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4. VALIDATION OF THE ORDER

After registration and to proceed with the purchase of the products added to your cart, you must complete the form and validate it. Validation of the order by the customer entails the express knowledge and acceptance of these general purchase conditions.

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5. PAYMENT METHODS

Salter.es offers you different payment methods to allow you to select the one that best suits your needs:


Payment by Credit Card: We accept Visa, MasterCard, American Express and DinersClub. In the event that the POST returns the rejection of the card, the order will automatically be cancelled and the customer will be informed by e-mail of the cancellation. As an alternative, you may pay by bank transfer. For security reasons, salter.es reserves the right to not accept certain transactions made by credit card. In the event that the order is cancelled after collecting the amount, the amount collected will be refunded to the credit card against which the charge was made. In such cases, if the customer is interested in continuing to purchase the articles, he may repeat the order by selecting bank transfer as the payment method.

Payment by Transfer: You may make a transfer to the following account:

Beneficiary: COMERCIAL SALTER, S.A. 
Bank: SABADELL ATLANTICO
Account Number: 0081 5262 42 0001009005
IBAN CODE: ES04 0081 5262 4200 0100 9005
BIC / SWIFT CODE: BSABESBB

It is very important that you always enter the order number you will be given on completing the order in the CONCEPT field. Salter will not ship the order until it has received the transfer.


You have a term of 2 business days to order the transfer after placing your order. The order will not be considered effective until we confirm receipt of the funds and the delivery term will therefore start on that date.

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6. ORDER CONFIRMATION

After making the purchase and within the shortest possible time, in all cases no later than 24 hours after making the purchase, the salter.es Customer Service department will send you confirmation of the purchase by e-mail. If you do not agree with the information set out in that confirmation, you may ask for it to be modified or for the contract to be cancelled. Print out or keep this e-mail in case you have any queries about the status of your order.

COMERCIAL SALTER, S.A. will issue a physical invoice which, once the order has been dispatched from our warehouses, will be sent to you by e-mail. COMERCIAL SALTER, S.A. informs you that it cannot make any subsequent modifications to the bills of sale, pursuant to current law. The invoice will be issued in the name of the individual or company placing the order, and so the customer must make sure that the order is placed under the correct name. No subsequent changes are possible.

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