ISO

MANAGEMENT SYSTEM POLICY

The activity of SALTER SPORT S.A., a company within the SALTER group, consists of the distribution and commercialization of equipment intended for sports practice, as well as the provision of preventive and corrective maintenance service for such equipment.

The services provided by the organization must meet the expectations and needs defined -implicitly or explicitly- by our customers, in line with the organization's objectives and interests.

To fulfill the aforementioned purpose, Management undertakes to lead and provide the necessary resources for the implementation, maintenance, and improvement of the effectiveness of the Quality and Environmental Management System, which integrates and coordinates the activities of all processes and departments. The company's Management System refers to the ISO 9001:2015 and ISO 14001:2015 standards.

Furthermore, Management is committed to promoting improvement in the organization and ensuring compliance with all legal regulations, with special attention to those related to the products marketed and services provided, as well as the requirements defined by the customer. Likewise, it commits to environmental protection, including pollution prevention.

The objectives and environmental goals of the Management System are defined annually and are consistent with the company's strategic direction. In general terms, Management defines the organization's objectives as follows:

  • Growth and consolidation in the market.
  • Improve the company's profitability.
  • Ensure compliance with customer requirements and expectations.
  • Minimize complaints and optimize customer satisfaction.
  • Drive the development of technologically innovative products.
  • Minimize waste generation and optimize the rational use of natural resources.

Achieving the objectives and environmental goals of this policy involves developing a communication system with customers and suppliers, in order to understand their needs, requirements, and level of satisfaction.

In order to ensure that this Policy is understood and applied by all levels of the organization, a copy is provided to all members of the company. The policy is accessible to all interested parties and the general public. Finally, the policy is reviewed annually.

 

 

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