The company responsible for processing your data according to this Privacy Policy is:
COMERCIAL SALTER, S.A.
NIF: A08544298
Address: C/ Lluís Millet, 52 – 08950 Esplugues del Llobregat (Barcelona)
E-mail address: gestiondatos@salter.es
Website: www.salter.es
Telephone no.: 933710010
Registered in the Companies’ Register of Tomo 3834, Libro 3180, Sección 2ª, Folio 187, Hoja Número 40928
At COMERCIAL SALTER, S.A., we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with the data protection laws.
The purpose of this privacy policy is to regulate all the aspects relating to the processing of data of the different users browsing the website or providing their personal details on the different forms to be found on it.
Personal Data is the information that identifies you or may identify you. Through the website, in the boxes that are stablished for that purpose, it is collected the personal data that the User provides us: Name, surname, email, telephone number, postal code, city, etc. In addition, it is collected all the personal data that the User voluntarily provides us through any of the social networks, of which the User is registered. In this case, the privacy settings will depend on both the configuration that the User established as well as the terms and conditions of the social network itself. When a user visits the website, this does not mean that he/she has to provide any information about his/her personal data. However, if such information is provided, the data will be processed lawfully and subject at all times to the principles and rights contained in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
On the website:
We will process the data that the user provides us for the following purposes:
1. Respond to the request or request made by the user through the contact form located on the website. We collect and process the user's personal data to be able to process and manage your request, a query or any request you make through said form. We will keep these data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years. The basis for legitimation of data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
2. Improve your experience when browsing the web. We will keep these data as long as the user does not revoke their consent to their processing by deleting the cookies and for the time established by law with a minimum duration of 3 years. The basis of legitimacy to improve your experience when browsing the website is the consent given by the user when accepting cookies. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
3. Manage our social networks and send you information about our activities and products. We will keep these data as long as the user does not revoke their consent to their processing and for as long as COMERCIAL SALTER, S.A. 02-29-2024 2 COMERCIAL SALTER, S.A. C/ Lluís Millet, 52 - 08950 Esplugues del Llobregat (Barcelona) established by law with a minimum duration of 3 years. The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
4. Assist and manage the purchase made by the user through the purchase form located on the website. We collect and process the user's personal data in order to process the order and subsequent payment for the products and services offered on the website. We will keep these data for the duration of the contractual relationship between the parties and for the time established by law for compliance with tax obligations. The basis of legitimization of data processing will be the execution of a sales contract to which the interested party is a party. If the user does not provide their personal data, their purchase cannot be managed, and the requested service cannot be provided.
5. To save the abandoned shopping cart and remind the User that they have left a product in the shopping cart, in case they had initiated a purchase by entering their email address. The data will be kept from the moment the User adds the selected product to the shopping cart until the moment they confirm it for a period of no more than five days. The basis for legitimation of data processing will be the legitimate interest of the Controller to facilitate as much as possible the purchase of the product in which the User has demonstrated an interest by adding it to the cart.
6. Send bulletins and newsletters about COMERCIAL SALTER, S.A. products. Under the user's consent, we collect and process your personal data to be able to send you information about our products and services. We will keep these data as long as the user does not revoke their consent to their processing and for the time established by law with a minimum duration of 3 years. The basis for legitimizing data processing will be the consent given by the user by selecting the acceptance box for our privacy policy before subscribing to the newsletter in the form enabled for this purpose on the website. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
7. Register and manage an account as a “registered user” through the registration form located on the website and which will allow the user to access their private service area and inform them of our activities, being able to send them by any electronic means commercial communications of news about our services. We will keep these data as long as the user does not request removal from the registry and for the time established by law with a minimum duration of 3 years. The basis for legitimizing data processing will be the consent given by the user when registering through the registration form and selecting the acceptance box for our privacy policy before sending your request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
8. Manage the "Customer Service" chat service offered on our website for any questions about our services/products. In order to constantly improve the quality of our customer service, we record chat history for analysis and improvement purposes. These records are deleted once they have been evaluated and have served the time established by law with a minimum duration of 3 years. The basis of legitimacy is the consent you give us to use the service. The user has the right to revoke his/her consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.
9. In the digital ecosystem (Salter app, susch as Salter Fit or others that could be developed in the future):
• Execute the user's request in order to register or update a user account in the application. We will keep these data as long as the user does not request their removal from the registry and for the time established by law with a minimum duration of 3 years, being able to send them by any electronic means commercial communications about the news of our services.
The basis of legitimacy of the treatment of the data will be the consent that the user will grant when registering through the registration form and will select the acceptance box of our privacy policy before sending his request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
• Execute the contractual obligations derived from the application. We will process your personal data to fulfill the functionalities specified in the application you have downloaded. The data collected by the application will complete your profile in the Salter Account. We will keep these data for the duration of the contractual relationship between the parties and for the time established by law for compliance with tax obligations. The basis of legitimacy of the treatment of the data will be the consent that the user will grant when registering through the registration form and will select the acceptance box of our privacy policy before sending his request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
10. SOFT-SPAM: In accordance with our legitimate interest, we may also send you promotional emails about products or services similar to those you have previously purchased. You can object to these messages at any time, just click on the corresponding link that will appear in them.
When you interact with our Ecosystem, certain data is automatically collected from your devices or browsers. You will find more information about these practices in the following section Cookie Policy. The data will include: device identifier, network access, Cookies, IP addresses, data that identifies the browser and the version in use, web beacons, tags and interactions with our Ecosystem.
Learn more about our Cookies Policy
Your data will not be transferred to third parties unless otherwise stated by law or unless it is transferred to other companies of the Group under administrative or internal management purposes.
The user accepts that all their personal data be entirely transferred to Aplazame from the moment the user initiates the contracting of the deferred payment service offered by the latter when choosing the payment method. This acceptance extends to third parties who may need to access the files for the proper fulfillment of the contract.
At COMERCIAL SALTER, S.A. We process your data within the European Economic Area and, in general, we hire service providers also located within the European Economic Area or in countries that have been declared with an adequate level of protection. If we need to use service providers that carry out processing outside the European Economic Area or in countries that have not been declared with an adequate level of protection, we would ensure the security and legitimacy of the processing of your data through adequacy decisions, standard clauses, standards. binding corporate regulations, exceptions or any other instrument approved by the supervisory authority that offers adequate guarantees for carrying out the international transfer of data.
In order for us to keep the personal data up to date, the user must always inform us of any change in said data; if this is not done, we cannot be liable for the veracity of the data.
The user guarantees that the personal data provided are true, and guarantees that all the information provided corresponds to reality, is up to date and is accurate. He/she is obliged to communicate any modification thereto.
If the user provides third party data for any purpose to COMERCIAL SALTER, S.A., he/she guarantees that he/she has obtained these data lawfully, has informed the affected parties in advance, has obtained his/her consent to communicate them, and that the information provided is accurate and true.
All our forms have an asterisk (*) to indicate which details are compulsory. If the user does not complete these fields, or does not check the privacy policy box, the information will not be sent.
In order to access your account, the USER must “Log in” and include the email address and password generated in the registration form according to the complexity rules established at each moment on the web. The users are responsible for the adequate custody and confidentiality of any identifiers and/or passwords that they have selected in the registration from, and they undertake not to assign their use to third parties, nor to allow their access to outsiders. Likewise, it will be the obligation of the user to notify immediately to the Controller any fact that allows the misuse of the identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed to its immediate cancellation.
You have the right to access your data and obtain confirmation regarding the processing thereof, as well as a copy of the personal data being processed. You have the right to update them and request that any inaccurate data be corrected, or request removal of the data when they are not necessary for the purposes for which they were collected. You may request a restriction in the processing of your data and object to them being processed by revoking your consent, and also exercise your right to data portability. Similarly, you have the right not to be the subject of decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us C/ Lluís Millet, 52 – 08950 Esplugues del Llobregat (Barcelona). Email: gestiondatos@salter.es
If you consider that your rights have not been duly respected, you have the right to lodge a complaint with the Spanish Data Protection Agency www.aepd.es
Anyone providing data through the forms on this website and accepting the processing of such states that he/she is at least 14 years old. Access to, and use of the website is prohibited for anyone younger than 14. If, at any time, the Data Controller detects that a person younger than 14 years of age has provided personal data, we will cancel said data. In addition, parents or tutors may in any event write to COMERCIAL SALTER, S.A. to block any access account created by minors in their charge who have registered by falsifying their identity.
A cookie is a small file that is downloaded and stored on the user’s computer when he/she access a website. Cookies allow the website, amongst other things, to store and recover information on the browsing habits of the user or of his/her computer and, depending on the information they contain and the way in which you use your computer, they may be used for user recognition.
The user has the option to prevent the generation of cookies, by selecting the corresponding option in his/her browser program. You can obtain more information by reading our Cookies Policy.